(Consumers send the products to the original manufacturer by themselves)
・Under warranty
1. Free repair and inspection will be provided for non-human damage, and free return will be provided after the repair is completed.
2. Human-caused damage will incur a fee, and the specific fee will be quoted after evaluation.
・Out of warranty
1. Testing service fee: NT$300 per test. (Applicable in Taiwan).
2. Replacement of parts/repairs will be quoted separately. After the repair is completed, the return shipping fee is NT$100/trip (applicable to Taiwan).
[Foreign regions will charge fees, please contact us for confirmation]
1. If the product tests normal or the user decides not to repair it, the testing service fee will still be charged outside the warranty period.
2. For products under warranty, LUFTQI will repair or replace them with good products depending on the damage. The warranty will still be calculated based on the original product.
If a product is discontinued, LUFTQI may, at its sole discretion, replace it with an equivalent product or refund an amount less than the purchase price or the current equivalent value of the product.
3. The warranty period for the same problem and parts after repair is 3 months.